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Bizzabo

Bizzabo Integration Guide

Overview

This guide explains how to connect Bridged with Bizzabo to read event content including attendee data, agenda/session information, speaker profiles, exhibitor/partner details, and registration data. The integration supports reading this data for activation, qualification, and nurture playbooks where event context is needed.

Bizzabo is an event success platform that helps organizers create websites, sell tickets, grow communities, and maximize event experiences. It provides a REST API for programmatic access to event data .

Primary Use Case: Read Event Content

For Bridged's event experience integrations, the primary use case is reading event-related data, including:

Data Type

Use in Bridged

Attendee/Contact data

Personalize outreach and qualification conversations

Agenda/Session data

Answer attendee questions about schedules

Speaker profiles

Provide speaker bios and session information

Exhibitor/Partner data

Support exhibitor-related queries

Registration data

Sync attendee registration status

Prerequisites

Before starting, ensure you have:

  • A Bizzabo account with admin access

  • Your API credentials (API key or OAuth Client ID/Secret)

  • Your Event ID (found in the event URL)

Note: To create API credentials, navigate to your Bizzabo account dashboard → Integrations → API tab .

Connection Methods

Method

Best for

Setup complexity

API Key (Bearer Token - Preferred)

Direct REST API access

Low

OAuth 2.0 (Client Credentials)

Partner integrations, enhanced security

Medium

Zapier Webhooks

Real-time event triggers

Low

Recommendation: Use API Key authentication for direct REST API access. The API base URL is https://api.bizzabo.com/api .

Step 1: Obtain Your API Credentials

Option A: API Key (Preferred)

  1. Log in to your Bizzabo account

  2. Navigate to Integrations → API tab

  3. Click Create API Key

  4. Copy and save the generated API key

Option B: OAuth 2.0 Client Credentials

  1. Navigate to Integrations → API tab

  2. Click Create API Credentials

  3. Copy the Client ID and Client Secret (Client Secret shown only once)

  4. Find your Account ID in the URL: https://accounts.bizzabo.com/{ACCOUNT_ID}/events

Step 2: Identify Your Event ID

The Event ID is required for most API queries. Find it in the event URL :

text

https://accounts.bizzabo.com/123456/events/391636/dashboard
                                       ↑       ↑
                                  Account ID  Event ID

In this example, the Event ID is 391636 .

Step 3: Configure Bridged to Connect to Bizzabo

  1. Log in to your Bridged dashboard

  2. Navigate to the Integrations section. If you do not see this section, contact support@bridged.media

  3. Click Bizzabo → Connect Account

  4. Choose your authentication method:

Option A: API Key

Field

Description

API Key

Your Bizzabo API key

Event ID

Your event identifier

API Base URL

https://api.bizzabo.com/api

Option B: OAuth 2.0

Field

Description

Client ID

From API Credentials

Client Secret

From API Credentials

Account ID

From account URL

Event ID

Your event identifier

  1. Click Connect

Step 4: Available API Endpoints

Based on Bizzabo's REST API documentation, the following endpoints are available for reading event data :

Endpoint

Method

Description

Key Fields

/events

GET

List events

content array

/events/{eventId}

GET

Get event details

Event metadata

/registrations

GET

List registrations

Supports eventId, page, size (max 200)

/registrationTypes

GET

List registration types

Registration categories

/sessions

GET

List sessions

Session details, speakers

/contacts

GET

List contacts

Attendee profiles

/agenda/settings

GET

Get agenda settings

Single object

Pagination

Bizzabo API supports pagination with the following parameters:

  • page - Page number (default: 1)

  • size - Items per page (max: 200)

Example API Call

bash

curl -X GET "https://api.bizzabo.com/api/events/{EVENT_ID}/sessions?page=1&size=50" \
  -H "Authorization: YOUR_API_KEY"

Step 5: Alternative - Zapier Webhooks

For real-time event triggers, Bizzabo integrates with Zapier :

  1. Create a Zapier account (free tier available)

  2. Search for Bizzabo as the trigger app

  3. Select a trigger event (e.g., New Registration, New Attendee)

  4. Connect your Bizzabo account using API credentials

  5. Set the action to Webhook pointing to Bridged endpoint:

    • URL: https://gateway.bridged.media/webhooks/bizzabo

  6. Test and publish your Zap

Note: For webhook setup in Bizzabo, you may need to contact Bizzabo technical support to obtain the webhook address .

Step 6: Configure Sync Settings

Setting

Options

Description

Data objects

Events, Registrations, Sessions, Contacts, Registration Types

Which event data to read

Sync frequency

Hourly, Daily, Weekly

How often to refresh data

Sync method

API Direct, Zapier Webhooks

Preferred data access method

Page size

50-200 (default: 50)

Records per API request

Bulk sync limit: Each bulk operation is limited to 50 records per request.

Common Use Cases

Playbook

How Event Data Is Used

Activation

Read attendee list to trigger pre-event reminders and session alerts via WhatsApp

Qualification Agent

Read attendee registration data and session attendance for lead scoring

Nurture & Conversion

Read session and speaker information for post-event follow-up conversations

Example Conversation Powered by Bizzabo Data

When an attendee asks "What sessions are tomorrow?", Bridged:

  1. Reads session data from Bizzabo API (/sessions endpoint)

  2. Filters sessions by date

  3. Returns schedule information conversationally

Security & Permissions

  • Bizzabo supports API Key (Bearer token) and OAuth 2.0 authentication

  • For OAuth 2.0, use the Client Credentials grant type

  • API keys can be created and revoked in the Integrations > API tab

  • All API calls should be made over TLS 1.2+

Troubleshooting

Issue

Likely cause

Solution

Connection fails (401)

Invalid API key

Regenerate API key in Integrations > API tab

No data returned

Wrong Event ID

Verify Event ID from event URL

Pagination incomplete

Page size too large

Use page size of 50-200

Rate limiting

Too many requests

Reduce sync frequency; implement exponential backoff

OAuth fails

Invalid client credentials

Verify Client ID/Secret; regenerate if needed

Webhook not received

Configuration missing

Contact Bizzabo support for webhook setup assistance

Support

For integration support, contact your Bridged account manager or email support@bridged.media.

For Bizzabo-specific questions:

  • Bizzabo Support: Access via your Bizzabo account dashboard

  • API Documentation: Available in Integrations > API tab

  • Webhook Setup: Contact Bizzabo technical support