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Map Your Show (MYS)

Map Your Show (MYS) Integration Guide

Overview

This guide explains how to connect Bridged with Map Your Show (MYS) to read event content including exhibitor data, booth information, floor plans, and session schedules. The integration supports reading this data for activation, qualification, and nurture playbooks where event context is needed.

Map Your Show is a comprehensive trade show management platform that provides exhibitor management, floor plan mapping, session scheduling, and attendee engagement tools .

Primary Use Case: Read Event Content

For Bridged's event experience integrations, the primary use case is reading event-related data, including:

Data Type

Use in Bridged

Exhibitor data

Answer attendee questions about exhibitors and booth locations

Booth information

Provide booth numbers, locations, and assigned exhibitors

Contacts

Sync exhibitor representative contact information

Session/Agenda data

Support session-related queries and scheduling

Prerequisites

Before starting, ensure you have:

  • An MYS account with API access (contact your MYS account manager)

  • API Credentials: Username and Password (API-specific, different from login credentials)

  • Client ID or Show Code for your event

  • Event ID for the target event

⚠️ Important: MYS API access is not self-service. You must work with your MYS Account Manager to obtain API credentials .

Connection Methods

Method

Best for

Setup complexity

Direct API (Username/Password)

Automated data pulls

Medium

Manual Export (Excel)

One-time or backup data pulls

Low

Recommendation: Use direct API credentials for automated syncs. Third-party platforms like Swapcard and Gleanin have successfully implemented MYS integrations using this method .

Step 1: Obtain API Credentials from MYS

  1. Contact your MYS Account Manager

  2. Request API credentials for your event:

    • Username (API-specific)

    • Password (API-specific)

    • Client ID or Show Code

    • Event ID

  3. MYS must grant access to your event for the integration to work

Note: These credentials are different from your standard MYS login credentials .

Step 2: Configure Bridged to Connect to MYS

  1. Log in to your Bridged dashboard

  2. Navigate to the Integrations section. If you do not see this section, contact support@bridged.media

  3. Click Map Your Show → Connect Account

  4. Enter the following credentials:

Field

Description

Username

Your MYS API username (from account manager)

Password

Your MYS API password (from account manager)

Client ID or Show Code

Your event identifier

Environment

Production or Staging (for testing)

  1. Click Connect

Step 3: Available Data via API

Based on existing MYS integrations (Swapcard, Gleanin), the following data streams are accessible :

Exhibitors Stream

Field

Description

exhid

Exhibitor ID (unique identifier)

exhname

Company Name

booth

Booth Code/Location

hall

Hall Name

description

Company Description/Presentation

isActive

Active status (0 = pending/not approved, 1 = active)

logo

Company logo URI

website

Company website

email

Company email

phone

Phone number

address1, city, state, zip, country

Address information

productCategoryName

Product category

twitter, linkedin, facebook, instagram

Social media links

Contacts Stream

Field

Description

fname

First Name

lname

Last Name

email

Email address

title

Job Title

phone

Phone number

address1, city, state, zip, country

Address information

Note: Contacts are linked to Exhibitors via exhId .

Sessions/Agenda Stream

Based on MYS platform capabilities, session data can be published to MYS from agenda management systems, including :

  • Session titles and descriptions

  • Speakers

  • Event Types (tracks)

  • Room bookings

Step 4: Sync Configuration Notes

Based on third-party integration experiences :

Setting

Notes

Inactive exhibitors

The API typically does NOT import exhibitors with isActive: 0 (pending/not approved)

Deleted records

Deletions are NOT captured; manual cleanup may be required

Initial sync window

May be limited to last 30 days depending on API configuration

Sync frequency

Platforms like Ad Orbit sync approximately every 2 hours

Bulk operations

Maximum 50 records per request

Step 5: Alternative Data Access Methods

Manual Export (Excel)

MYS supports manual data exports as a fallback:

  1. Log in to your MYS account

  2. Navigate to Exhibitors or Reports section

  3. Export data to Excel/CSV

  4. Upload to Bridged manually

Common Use Cases

Playbook

How Event Data Is Used

Activation

Read exhibitor list for pre-event outreach via WhatsApp

Qualification Agent

Read exhibitor interactions and booth visits for lead scoring

Nurture & Conversion

Provide booth location, exhibitor information, and session details in conversations

Example Conversation Powered by MYS Data

When an attendee asks "Where is Booth 1234?", Bridged:

  1. Reads exhibitor data from MYS API

  2. Returns booth location and company name

When an attendee asks "What sessions are tomorrow?", Bridged:

  1. Reads session data from MYS

  2. Returns agenda information

Limitations & Considerations

Limitation

Impact

Workaround

API credentials require MYS enablement

Cannot self-service

Work with MYS Account Manager

No deletion detection

Orphaned records remain

Manual cleanup required

Inactive exhibitors excluded

Pending exhibitors not synced

Manually add if needed

Limited to 30-day window for initial sync

Historical data may require manual export

Contact MYS support for older data

No public API documentation

Integration requires custom development

Work with MYS directly

Security & Permissions

  • MYS uses Username/Password authentication for API access

  • Credentials are API-specific and separate from standard login credentials

  • Credentials are encrypted and never stored in plain text

  • All API calls should be made over TLS 1.2+

  • You can revoke access by contacting your MYS Account Manager

Troubleshooting

Issue

Likely cause

Solution

Connection fails (401 error)

Invalid credentials

Verify API credentials with MYS Account Manager

No data returned

Wrong Event ID or Show Code

Confirm identifiers with MYS

Inactive exhibitors missing

isActive: 0 status

These are intentionally excluded

Deleted exhibitors still appear

Deletion not captured

Manual cleanup required

Initial sync missing older data

30-day limitation

Contact MYS support for historical data

Support

For integration support, contact your Bridged account manager or email support@bridged.media.

For MYS-specific questions: