Skip to main content

Whova

Whova Integration Guide

Overview

This guide explains how to connect Bridged with Whova to read event content including attendee data, agenda/session information, exhibitor details, and speaker profiles. The integration supports reading this data for activation, qualification, and nurture playbooks where event context is needed.

Whova is an all-in-one event management solution that features an agenda builder where organizers manage sessions and speaker profiles easily. Attendees receive real-time updates and push notifications for upcoming sessions .

Primary Use Case: Read Event Content

For Bridged's event experience integrations, the primary use case is reading event-related data, including:

Data Type

Use in Bridged

Attendee data

Personalize outreach and qualification conversations

Agenda/Session data

Answer attendee questions about schedules and session details

Speaker profiles

Provide speaker bios and session information

Exhibitor information

Support exhibitor-related queries

⚠️ Integration Note

Whova does not offer a direct REST API for programmatic data extraction. The primary method for integrating with Whova is via Zapier (a third-party automation platform) . This means Bridged can receive event data from Whova through webhooks triggered by Zapier.

Connection Methods

Method

Best for

Setup complexity

Zapier Webhooks (Primary)

Real-time event data sync

Medium

Manual Export (CSV)

One-time or backup data pulls

Low

Recommendation: Use Zapier webhooks for automated syncs. Whova supports various Zapier triggers including "New Attendee," "New Order," and "New Event" .

Step 1: Set Up Zapier Connection

  1. Create a Zapier account (free tier available for basic automations)

  2. In Zapier, search for Whova as the trigger app

  3. Select a trigger event:

Trigger

Description

New Attendee

Triggers when a new attendee registers

New Order

Triggers when a new order is placed

New Event

Triggers when a new event is created

  1. Connect your Whova account to Zapier (follow Zapier's authentication prompts)

  2. Set the action to Webhook pointing to Bridged endpoint:

    • URL: https://gateway.bridged.media/webhooks/whova

  3. Map Whova fields to the webhook payload

  4. Test and publish your Zap

Step 2: Configure Bridged to Receive Webhooks

  1. Log in to your Bridged dashboard

  2. Navigate to the Integrations section. If you do not see this section, contact support@bridged.media

  3. Click Whova → Connect Account

  4. Select Webhook as your connection method

  5. Copy your unique webhook URL from Bridged

  6. Paste this URL into your Zapier webhook action configuration

Step 3: Alternative - Manual CSV Export

If automated sync is not required:

  1. Log in to your Whova Event Management Console

  2. Navigate to Attendees or Registration section

  3. Export attendee data as CSV

  4. Navigate to Agenda section to export session/speaker data

  5. Upload CSV files to Bridged via dashboard

Bulk sync limit: Each bulk operation is limited to 50 records per request.

Step 4: Configure Sync Settings

Setting

Options

Description

Data objects

Attendees, Agenda, Speakers, Exhibitors

Which event data to read

Sync frequency

Real-time (webhooks), Daily, Weekly

How often to refresh data

Sync method

Zapier Webhooks, Manual CSV

Preferred data access method

Common Use Cases

Playbook

How Event Data Is Used

Activation

Read attendee list to trigger pre-event reminders and session alerts via WhatsApp

Qualification Agent

Read attendee registration data and session attendance for lead scoring

Nurture & Conversion

Read session and speaker information for post-event follow-up conversations

Example Conversation Powered by Whova Data

When an attendee asks "What sessions are tomorrow?", Bridged:

  1. Reads agenda data from Whova (via webhook-stored data or CSV import)

  2. Filters sessions by date

  3. Returns schedule information conversationally

Security & Permissions

  • Whova connects via Zapier's authenticated integration

  • Webhook payloads should be validated for authenticity

  • All API calls should be made over TLS 1.2+

  • Zapier offers enterprise-grade security compliance

Troubleshooting

Issue

Likely cause

Solution

No data received

Zap not published

Test and publish Zap in Zapier

Webhook fails

Incorrect URL

Verify webhook URL in Zapier action

Missing fields

Field mapping incomplete

Check field mapping in Zapier

Duplicate data

Multiple Zaps active

Disable duplicate Zaps

Manual export missing data

Wrong export section

Export from Attendees and Agenda sections separately

Support

For integration support, contact your Bridged account manager or email support@bridged.media.

For Whova-specific questions: